For over 61,000 employees, BSH Hausgeräte is modernizing the most important internal communication channel. The platform we designed bundles all internal information and employee services in a single interface, enabling new forms of digital collaboration in innovation fields, and inspiring them to share local and global stories with colleagues worldwide.

The Challenge

To bring together what was previously hidden in various intranets and departments, in one common platform. A mammoth task at 78 locations and 42 factories, with which a new self-image of digital corporate culture within the BSH Group will grow by the end of 2020.

Our Task

Digital strategists and UX consultants, together with BSH's Content & Channel team, prepared for the relaunch of the intranet - strategically and conceptually. As co-product owner, we coordinated the agile implementation with the content collaboration software Confluence. And we supported the worldwide roll-out of the intranet as well as change management processes.

"Understanding the wishes of the globally distributed user groups was the core of the project. An important success factor for this was the deep integration of ]init['s UX team in the concept and design phase."

Marcel Wildemann

Product Owner Intranet, BSH Group