BMFSFJ | Digital Communication

The Federal Ministry for Family Affairs, Senior Citizens, Women and Youth is one of our most loyal public clients. Through the online budget, we support the entire digital value chain.

Ministry Portal

A website that appeals equally to people of all ages and across all walks of life. The central information portal of the BMFSFJ masters this balancing act with flying colors.

In a comprehensive design phase, our UX consultants and designers brought the demands of the user groups under one roof. The result: The department's colorful variety of themes presents itself in a smart layout with intuitive navigation.

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Speaking of smart: For the cross-channel online experience and an efficient collaboration of the online editorial team, we developed www.bmfsfj.de with the CoreMedia Content Cloud as the new CMS technology. Our customer service team supported the migration of around 11,000 documents and 5,000 media items to the digital platform.

Project Insights

Contemporary Navigation

Easy access to complex information through the development of fly-out and breadcrumb navigation, and indexing of content.

Searching is Worthwhile

High-performance search engine with numerous comfort options and powerful filters.

Landing Pages

Clear structure and entry into key topics.

Full Service From One Source

Project management, concept, design, technical implementation, editorial support and hosting through an agency service provider for optimal project implementation.

Hosting Made in Germany

High availability and data security through providing of systems in ]init[‘s BSI-certified data center network.

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Family Portal

The Family Portal of the BMFSFJ has all family policy services under one digital roof. The new CoreMedia entity bundles all the information on government services that support families in their everyday lives.

Thanks to our application management framework AntON, families can calculate their child benefit or parental benefit entitlement online. Our client has the next goal in mind: In the family portal, parents should not only be able to calculate benefits such as parental allowance, but also apply directly.

Project Insights

Realignment of the former BMFSFJ client familiy-wegweiser.de to the transaction portal
Further development of the existing system architecture for the intelligent integration of transactional services
Tree tests and usability tests for the validation of the information architecture ensure the high user-friendliness of the web interface, search and text modules
Particularly high utility value for families through integrated child supplement check and parental allowance calculator
Handy entry points for families in different life situations via a central life-course orientation and restructured text modules

Technology