It is one of the most important administrative services for young people: In 2018, 726,732 students received support under BAföG. When applying for assistance, the young target group often makes contact with government agencies for the first time and is confronted with complex forms and requirements: they have to find the right forms, fill in up to eight forms with several pages and provide the required evidence. And they have to do this every year.
OZG Digitalization Laboratory BAföG
What does the paperless, digital future of BAföG applications look like? This is the question we have been investigating in a digitalization laboratory together with BAföG experts from the Federal Ministry of Education and Research (BMBF) and the federal states, student unions and BAföG recipients. The new uniform, user-friendly online service is to be piloted in selected federal states as a cross-state solution as early as 2020.