Cloud IT Infrastructure for Government Secure, scalable, reliable

The trend toward centralizing IT services is placing an increasing number of specialized processes under the operational responsibility of public data centers. At the same time, demographic change is exacerbating the shortage of IT professionals. In many places, there is a shortage of qualified personnel for complex legacy systems, cloud infrastructures, and professional IT service management. ]init[ addresses this challenge with a proven approach: fully standardized, tool-supported, and individually scalable. 

Current standards implemented with confidence

We implement IT Service Management based on ITIL and build it in accordance with ISO 20000, the only ITSM standard that can be audited and certified. Processes are not only designed but also technically implemented using appropriate tools and can be operated in our ISO 27001-certified data center.

In addition, we handle ongoing support and application management for specialized systems, including incident, problem, and change management. Whether in our customers’ infrastructure or in our own data center: Thanks to our holistic end-to-end approach and many years of expertise in software development, we can not only operate applications reliably but also continuously develop them further from a single source. This also applies to legacy systems where internal expertise is lacking or no longer available. 

Cloud migration within your own data center

]init[ supports public IT service providers in the structured migration of infrastructure and specialized systems to the cloud. Our data center is BSI-certified and C5-tested. Customers can access these capacities on short notice without having to go through lengthy procurement processes.

In addition, we use AI-supported processes to automate recurring tasks and monitor operations. This stabilizes operations and frees up skilled staff for more complex tasks—an increasingly relevant factor given the persistent shortage of resources in administrative IT.