Training and day-to-day support for CMS editors and specialist users

Despite modern Content Management Systems (CMS) and sufficient training, different problems arise with the day-to-day support and maintenance of your website, even for experienced editors on client's side: What is the quickest workflow to publish articles? How do I configure the new newsletter module correctly? How can I further optimize the visual presentation? Added to which are shortages with staff allocation or heavy demand on particular occasions or in times of crisis.

The solution to the necessity for quick and competent support in productive operations and in the often hectic day-to-day business is offered by ]init['s customer service. With user and support teams, which if required are available around the clock, on-site or remote coaching or individual training we give you the necessary knowledge and day-to-day support in order to optimally supervise and service CMS systems and specialist IT processes.

Our Services

• Hotline support for CMS- and business application user
• Processing of statistics and online-surveys
• Documentation
• Training